Application Engineer, Entry
Job Nature : Perm
Position Level : Entry Level
Qualification : 'N' Levels / 'O' Levels,ITE/ NITEC/ Higher NITEC,'A' Levels,Diploma,Bachelor's / Honours,Masters / PhD
Delivers technical expertise for post sales customer satisfaction to insatalled based customers on Keysight EEsof products and services. Is focused during the phase of post sales process including responding to customer’s technical inquires, providing customer training, and vairous technical support. May deliver consulting service related to our application, as well as we assist in presales as part of the tasks. Responds to customers via phone, portal(web), email, and onsite style. Understands customer’s problems, recommends solutions to meet their needs, and ensure customer satisfaction. Integrates Keysight products and services into customer’s environment. Prepares detailed product specifications for the development and implementation of customer products, applications and/or solutions. Ensures the product functions per specifications. Also, ensures our system solution platform is functioning properly at the customer site. May be product or technology focused.